Safe Air Uv Terms & Conditions
Warranty and Performance. SAFE AIR UV LLC ("Contractor") will perform all work in a professional manner using high quality materials and supplies. Payment of 30% of the total invoice price is due upon receipt of materials with the remaining balance due upon completion. For materials-only purchases, full payment is due upon delivery. The Contractor will issue written warranties for labor, installation and/or product upon full payment. Warranties are available for inspection prior to signing of the contract. Warranties will not be effective while a balance remains outstanding on any job. The Safe Air UV LLC disinfection system is warranted to effectively destroy, eliminate and/or neutralize indoor airborne microbial contamination as claimed in client proposal documents if Safe Air UV LLC disinfection system is maintained as required. However, no air disinfection / sanitization system can eliminate 100% of all indoor microbial contamination as infiltration of microbial particles may continue through secondary sources; and absolutely no warranties are made as to specific personal health claims. Safe Air UV LLC disinfection systems are installed into the open ducting aft of the filter and /or into open ducting after the Air Conditioning (A/C) evaporator or “cooling” coil. Contractor is not, and does not represent itself to be, a licensed HVAC contractor. Performance failure of any HVAC system component and any /all services required to repair such system failure is not the responsibility of the Safe Air UV LLC Contractor. The Safe Air UV LLC system is designed to disinfect or inactivate surface pathogens in UV-exposed areas, but said system is neither engineered nor warranted to physically remove surface microbial contamination. Contractor is not responsible for the existence or growth of mold in any form; neither surface nor airborne. Contractor makes no claim or representation to control moisture and the subsequent possible formation of mold with the singular exception of neutralizing and substantially eliminating surface mold growth on A/C coils within the confines of the HVAC system which is proven to improve the HVAC system’s capability to remove facility airborne moisture.
Delays: Events beyond the control of the Contractor, such as Acts of God, labor strikes, inclement weather, material shortages, Buyer’s inability to qualify for or obtain financing, delays by local government authorities in issuing or otherwise approving inspections, permitting or other required authorizations for the job, or other events resulting in delays in performance of this Agreement do not constitute abandonment and are not included in calculating time frames for performance by Contractor. The Contractor and the Buyer(s) have determined that a definite completion date is not of the essence to this Agreement.
Unknown Conditions: Contractor accepts no responsibility for any damage resulting from structural or other defects in the property at which the installation is carried out, known or unknown. Buyer is responsible for availability and condition of electrical wiring and receptacles required to power the Safe Air UV LLC™ system. Buyer acknowledges Contractor's products do not correct or cure indoor moisture or mold problems. Contractor shall not be responsible for (a) any damages arising in whole or in part from the discovery of mold in any form, prior to or subsequent to system installation, (b) strikes, fires, accidents, floods, governmental actions or any other causes beyond control of Contractor; or (c) unintentional or incidental damage to personal property, it being understood that Buyer is responsible at its own cost for all preparations, protection and/ or moving of such items prior to Company's commencement of the work. In the event the Contractor determines that this Agreement can not be performed as intended by the parties due, for example, to incorrect pricing, unforeseen structural defects or pre-existing conditions to the Buyer’s property, the Contractor may cancel this Agreement within 30 days of its execution, notify the Buyer of such cancellation in writing and return all monies paid by the Buyer.
Buyer’s Standard Cancellation: Contractor interest and budgetary conversations are initially free of charge. For a detailed and accurate “investment grade” audit and resulting Proposal, substantial labor, travel expenses, engineering fees and the like are incurred by the Contractor. If Buyer declines to purchase the proposed system within 120 days of said Proposal, Buyer agrees to pay a $1200.00 cancellation fee to compensate Contractor for said services and expenses.
Buyer’s Late Cancellation / Late Payment / Default: If Buyer attempts to cancel this Agreement at any time subsequent to midnight of the third business day after the date of the Agreement, and if Contractor accepts such late cancellation, then Buyer agrees to pay Contractor a cancellation fee equal to 20% of the Agreement’s total purchase price to offset Contractors incurred labor, administrative, marketing, sales and material costs. Buyer agrees to pay a late fee of 1 1/2% per month on all amounts due and owing from the Buyer to the Contractor accruing from the date due and running to the date the payment is made. If Buyer is in default of this Agreement, Buyer agrees to additionally pay Contractor's attorney fees as allowed by applicable law. Buyer also agrees to pay any other costs or expenses of repossession, collection, or realization on any security including court costs, to the extent not prohibited by applicable law.
No Set-Offs or Retentions. Upon substantial completion of the Contractor’s performance, Buyer shall pay all amounts due under this Agreement in accordance with its terms without any right of set-off or retention. Substantial completion is defined as the job being materially completed, functional as intended, and a final inspection, permit or occupancy certificate, if required and as the case may be, having been obtained. If after making full payment, the Buyer alleges that the work is defective in any respect, the Contractor, without waiving any of its rights, shall cause an inspection of the premises and perform any remedial work to the extent the Buyer is entitled thereto under this Agreement or the Contractor's warranty at no cost to the Buyer.
Buyer's Representations: Buyer represents and warrants that (a) Buyer is the owner of the property where the goods and services are being provided; or has the legal right to contract for such installation /improvement services. (b) Buyer will provide reasonable access to the property and the area where the work is to be performed, including access to electrical outlets as may be required by the Contractor; (c) Buyer will be responsible for availability and access to electrical receptacles as required for performance by Contractor under this Agreement; and (d) Buyer will be responsible for periodic maintenance of all products installed by Contractor. Buyer(s) indemnify and hold Contractor and its employees, authorized contractors and their subcontractors from any claims as to the identification, detection, abatement, encapsulation or removal of mold, asbestos, lead based products or other hazardous substances inside or outside of the structure being improved unless the Contractor is notified in writing of such hazards prior to beginning work.
Miscellaneous: In construing this Agreement, the gender and number of words used may be changed to meet the context. Any part of this Agreement contrary to the law of this State shall not invalidate other parts of this Agreement. This Agreement is to be governed by the laws of the State of Tennessee, except as may be preempted by federal law. This Agreement and any accompanying documents or addendum represents the entire agreement between the parties and there are no prior or contemporaneous oral or written agreements or representations on which either party is relying. Any modification of this Agreement shall not be effective unless in writing, signed by the Buyer(s) and a President or Vice President of Contractor. The section headings contained in this Agreement are inserted for convenience only and shall not affect in any way the meaning or interpretation of this Agreement. Sales or use tax may be due to the State of Georgia on this purchase. Georgia law requires certain consumers to file a sales and use tax return remitting any unpaid taxes due to the State of Georgia.
Arbitration of Disputes: Contractor and Buyer(s) agree that any and all disputes, claims or controversies (hereafter referred to as a “Claim”) arising under or relating to this Agreement and any related documents, loans, security instruments accounts or notes, including by way of example and not as a limitation: (i) the relationships resulting from this Agreement and the transactions arising as a result thereof; (ii) the terms of this Agreement; or (iii) the validity of this Agreement or the validity or enforceability of this arbitration agreement, may, at the option of either Contractor and Buyer(s), be adjudicated by binding arbitration to be determined by one arbitrator, in accordance with and pursuant to the then prevailing rules and procedures of the Commercial Rules of the American Arbitration Association, to be held and arbitrated in the judicial district in which the Buyer(s) resides. The Buyer(s) agree that they will not assert a Claim on behalf of, or as a member of, any group or class. The findings of the arbitrator shall be final and binding on all parties to this Agreement, and may include an award of costs and legal fees. Such fees and costs will be awarded on any judgment in favor of the Contractor. This agreement to arbitrate, and any award, finding or verdict of or from the arbitration, will be specifically enforceable under the prevailing law of any court having jurisdiction. Notice of the demand for arbitration will be filed with American Arbitration Association by the party asserting or compelling the arbitration of the Claim, which demand will be copied to the other party to this Agreement and any other party to the Claim. The demand for arbitration shall be made within a reasonable time after the Claim in question has arisen, and in no event shall any such demand be made after the date when institution of legal or equitable proceedings based on such Claim would be barred by the applicable statute of limitations. Any arbitration proceeding brought under this Agreement, and any award, finding or verdict of or from such proceeding shall remain confidential between the parties and shall not be made public.
Both Buyer(s) and Contractor are hereby agreeing to choose arbitration, rather than litigation or some other means of dispute resolution, to address their grievances or alleged grievances. The parties believe this will allow a faster and more cost-effective method of addressing a Claim. By entering into this Agreement and this arbitration provision, both parties are giving up their constitutional right to have any dispute decided in a court of law before a jury, and instead are accepting the use of arbitration.
SAFE AIR UV LLC
________________
Contractor
1931 Thomas Road ~ Memphis, TN 38134 ~ 901-800-1709 ~ www.EvergreenUV.com
Product Limited Warranty
SCOPE of WARRANTY:
Evergreen UV LLC manufactures all Evergreen UVC Air and Surface Disinfection Products in our Memphis, Tennessee, USA, factory. Evergreen UV LLC warrants that all Evergreen products (the “Product”) will be free from defects in materials and workmanship during the Applicable Warranty Periods of five years from the Date of Professional Installation. If the Product fails in normal use and service within the Stated Warranty Period due to a defective part, Evergreen UV will, at its option, repair or replace the defective part. The replacement part will be warranted for only the unexpired portion of the original Applicable Warranty Period. If a part of the Product fails and an exact replacement is not available, Evergreen UV reserves the right to provide a substitute of equal or greater value, or provide a credit in the amount of the original cost of the defective part towards the purchase of a new Evergreen product similar in function and features to your Product. Replacement parts are NOT pro-rated, meaning that any part or component that fails during the warranty period will be replaced or credited (if replacement is no longer available) at original purchase cost.
EFFECTIVE DATE of LIMITED WARRANTY COVERAGE:
The Effective Warranty Date is the date of the Product’s first installation, if properly documented; otherwise it is the date of purchase plus one (1) month.
APPLICABLE WARRANTY PERIODS for VARIOUS PARTS:
UV Fixture:
UV Lamps:
Fans:
Product parts and components are warranted for an Applicable Warranty Period of Five (5) years after the Effective Date.
UV lamps are warranted for an Applicable Warranty Period of two (2) years after the Effective Date.
Fans used in certain UV fixtures are warranted for an Applicable Warranty Period of one (1) year after the Effective Date.
STANDARD PROVISIONS and CONDITIONS:
EXCLUSIONS – THIS LIMITED WARRANTY WILL NOT APPLY:
(a) To damages, malfunctions or failures resulting from failure to properly install, operate or maintain the Product in accordance with the manufacturer’s instructions;
(b) To damages, malfunctions or failures resulting from abuse, accident, fire, flood and the like;
(c) To parts used in connection with normal maintenance, such as cleaning or replacing air filters;
(d) To Products that are not installed in accordance with applicable local codes, ordinances and good trade practices;
(e) To damages, malfunctions or failures caused by the use of any attachment, accessory or component not authorized by the manufacturer;
(f) To damages, malfunctions, or failures caused by misuse, accident, contaminated or corrosive atmosphere, vandalism, freight damages, fire, flood, freeze, lightening, acts of war, acts of God and the like.
SHIPPING COSTS:
This Limited Warranty does NOT cover shipping costs. You, or your installing contractor, will be responsible for the cost of shipping warranty replacement parts from our factory to the location of your product. You also are responsible for any shipping cost of returning the failed part to Evergreen UV, and for incidental costs incurred locally, including handling charges.
LABOR COSTS:
This Limited Warranty does NOT cover any labor expenses for service, or for removing or reinstalling Products. All such expenses are your responsibility, unless a labor service agreement exists between you and your installing contractor.
HOW TO OBTAIN WARRANTY CLAIMS ASSISTANCE:
You must promptly report any failure covered by this Limited Warranty to the installing contractor. Normally, the installing contractor from whom the unit was purchased will be able to take the necessary corrective action by obtaining any replacement parts. If the contractor is not available, please contact any other local contractor handling Evergreen products. If necessary, the following office can advise you of the nearest distributor:
1931 Thomas Road, Memphis, TN 38134, 901-800-1709
REPLACEMENTS ARE MADE SUBJECT TO VALIDATION BY EVERGREEN UV OF WARRANTY COVERAGE. Any part to be replaced must be made available in exchange for the replacement.
EXCLUSIVE WARRANTY – LIMITATION OF LIABILITY:
This Limited Warranty is the ONLY warranty for the Product given by Evergreen UV LLC. No one is authorized to make any warranties on behalf of Evergreen UV LLC. ANY IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT EXTEND BEYOND THE APPLICABLE WARRANTY PERIODS SPECIFIED ABOVE. EVERGREEN UV LLC’S SOLE LIABILITY WITH RESPECT TO DEFECTIVE PARTS OR FAILURES SHALL BE AS SET FORTH IN THIS LIMITED WARRANTY, AND ANY CLAIMS FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARE EXPRESSLY EXCLUDED. Some states do not allow limitations on how long an implied warranty lasts, or for the exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Evergreen UV LLC
1931 Thomas Road
Memphis, TN 38134
In the spirit of continuous improvement, we reserve the right to make changes without notice.
Troubleshooting Guide
Lamp(s) flickers -
Multiple lamps flicker -
Single lamp is out -
WARRANTY: THERE IS A 2-YEAR MANUFACTURER'S WARRANTY ON THE UV LAMP(S) AND A 5-YEAR MANUFACTURER'S WARRANTY ON WORKMANSHIP. ANY ATTEMPT TO REPAIR BY ANYONE OTHER THAN MANUFACTURER WILL VOID WARRANTY. (SEE THE WARRANTY PAGE)
NOTE:
To prevent damage to lamps or sockets, follow lamp replacement instructions carefully. Insert the 4 pin base of the lamp into the lamp socket at an angle then while holding the lamp base in socket, rotate free end of lamp up into the metal lamp clip while at the same time making sure that the free side of the lamp base snaps into the locking tab on the socket. A ‘click’ will be heard or felt when the lamp is properly seated. Removal is performed by reversing this action.
Always use gloves to avoid surface contamination of the lamp. Always dispose of lamps in accordance with local waste disposal laws. For reference, Philips lamps contain ≤ 5mg of Mercury.
Ballast replacement requires proper training, tools and skills. DO NOT attempt to secure wiring or replace ballasts without proper knowledge and training to do so.
Philips Lighting Company
MATERIAL SAFETY DATA SHEET
PRODUCT: TUV Germicidal Lamps
SECTION 1: MANUFACTURER
SECTION 2: HAZARDOUS INGREDIENTS
OSHA (PEL)
ACGIH (TLV)
Inert Ingredients (Glass, Metal, etc.)
Mercury (7439-97-6)
~0.1
Probable Cause and Solution
Lamp is not securely seated in the socket.
o Remove and securely reseat lamp
Lamp is defective or at the end of its life cycle
o Replace with new lamp
o Check all electrical connections
Connection between lamps may be loose.
o Check all electrical connections
Lamp is not securely seated in the socket.
o Remove and securely reseat the lamp Lamp is defective or at the end of its life cycle
o Replace with new lamp Lamp socket is broken or defective
o Replace broken lamp socket
Ballast is defective
NOTE: On most UV units, one ballast is used to power two lamps; if the ballast is defective, two lamps will fail to illuminate.
S06-03001
Manufacturer’s Name and Address: Philips Lighting Company
A Division of Philips Electronics
North America Corporation
200 Franklin Square Drive
Somerset, NJ 08873-4186
Emergency Telephone No:
(800) 424-9300 CHEMTREC
(800) 555-0050 Philips Lighting Technical Information
% by Wt. mg/m
.1
Revised: 12/2012
mg/m3 TWA
~ 99
.025
Mercury is inside the lamp, breakage may result in exposure.
SECTION 3: PHYSICAL CHEMICAL CHARACTERISTICS
This item is a glass light bulb. The mercury is inside the bulb, chemical characteristics of the bulb are not applicable. This bulb can crack if hit with a heavy object.
SECTION 4: FIRE AND EXPLOSION DATA
Glass is not a combustible, melting point is over 900°F. Fire and explosion data are not applicable. Under extreme heat, the bulb might crack or melt.
SECTION 5: REACTIVITY DATA
Stability: Lamp is stable.
Incompatibility: Glass can be attacked by hydrofluoric acid.
Polymerization: Not Applicable.
SECTION 6: HEALTH EFFECTS
DANGER: These lamps emit ULTRAVIOLET RADIATION (UVC). Avoid exposure. Ultraviolet radiation is harmful to the skin and the eyes and can cause serious skin burns and eye injury either from direct or reflected radiation. To reduce the risk of personal injury, install only in fixtures which provide adequate protection to area occupants. Should not be used for illumination purposes.
SECTION 7: PRECAUTIONS FOR SAFE HANDLING AND USE
Consult the fixture manufacturer regarding the suitability of the fixture for this lamp. Operate with proper auxiliary equipment. Turn off lamps before installing, replacing, cleaning or performing any maintenance work near fixtures.
Handle lamps carefully to avoid breakage. Broken glass can cause cuts.
Waste Disposal Method: At the end of rated life, when this lamp is removed from service, it will be subjected to the current Toxic Characteristic Leaching Procedure (TCLP) prescribed by the Environmental Protection Agency. This test is used to determine whether an item is a hazardous waste or a non-hazardous waste under current EPA definitions. These lamps would fail the TCLP test and would be considered hazardous under the Universal Waste Rules. Generators should evaluate all of the disposal options, which may be available in the particular state in which the generator’s facility is located. The generator should check with federal, state and local officials for their guidance. Philips encourages recycling of its products by qualified recyclers.
SECTION 8: CONTROL MEASURES
Do not operate under these lamps without personal protective equipment. (Goggles, glove, skin protection)
Respiratory protection: If large numbers of these lamps are being broken an appropriate
respirator should be considered. Note: Crushing of lamps on site may require a permit from state or federal authorities. We recommend recycling as the preferred disposal option.
Ventilation: Avoid inhalation of airborne dust
Hand and eye protection should be worn when handling broken glass.
SECTION 9: REGULATORY INFORMATION
As a product these mercury-containing lamps, when shipped in the manufacturer’s original packaging, are not regulated for ground or ocean shipment.
This material safety data sheet does not constitute “knowledge of the waste” in certain jurisdictions.
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